Refund policy

Effective Date: May 28, 2026

All Sales Are Final

For health, hygiene, and safety reasons, all sales are final. We do not accept returns or exchanges for change of mind, buyer’s remorse, incorrect size selection, or other preference-based reasons once an order has entered processing or fulfillment.

Orders are submitted for processing and fulfillment shortly after they are placed. Once an order has entered processing or fulfillment, it cannot be cancelled or modified.

Incorrect Orders

If you receive an item that is different from what you ordered, please contact us within 48 hours of delivery.

Please include:

  • Your order number
  • A description of the issue
  • A clear photo of the item received

Once the issue has been verified, we will work with you to provide the correct item or another appropriate resolution.

Defective Products

If you receive a defective product, please contact us within 30 days of delivery. We may request photographs or other information to verify the issue.

Eligible defective products may be replaced or exchanged. After this period, warranty claims may need to be handled through the manufacturer where applicable.

For hygiene and safety reasons, lubricants, oils, and similar consumable products are not eligible for return or exchange unless they are received incorrect or defective.

Apparel is not returnable because of buyer’s remorse or sizing preference. If an apparel item is confirmed to be defective or incorrect, we may provide a replacement or merchandise credit, as appropriate.

Customer Support

Our customer support team accepts inquiries by email, and we aim to respond within 48 hours.

Email: hello@ticklemeover.com
Contact page: https://www.ticklemeover.com/pages/contact

Tickle Me Over Inc.
86 Ringwood Dr
Stouffville, Ontario L4A 1C3